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UCI Community Network Medical Staff Providers: Welcome to the UCI Health Access Hub!

This site is your resource to get connected with UCI Health systems. This is required to register for Epic Training and logging in to UCI systems. Here, you’ll find everything you need to:

  • Activate your UCI account and change your temporary password
  • Set up Duo Mobile for two-factor authentication
  • Access Microsoft Office 365 tools like Outlook and Teams

If you have any questions or need help along the way, please contact ITS Service Desk at 714-456-3333.

We’re glad to have you on board!

Proceed with the following steps :
Step 1 - Reset UCI Health Password

Note: Please check your personal email from the Employee Experience Center to find your UCInetID.
(If you do not see this email, please check your junk/spam folder.)
If you still do not see the email, contact the EEC at 949-824-0500.

1:

Open a browser and go to myaccount.hs.uci.edu. Enter your UCInetID then click Continue.
HS Self service Password Manager Portal-Login screen/field
NOTE: If you get an error message at this step, please call the Service Desk at 714-456-3333

HS Self service Password Manager Portal-Login screen/field

2:

Select HS Password.
Enter your temporary password –
your year of birth (YYYY),
followed by the first letter of your first name in uppercase,
followed by the first letter of your last name in lowercase, followed by your birth month (MM).
Then click Log in.

HS password selection
For example, Peter Anteater whose birthday is May 1975, would have a temporary password of 1975Pa05.

Log in-enter HS password field

3:

After logging in, you will immediately be asked to select your HS Security Questions. These are used to allow you to log in if you forget your password. Select your questions from the drop downs, Answer and Confirm to the questions and then click Update. (Only two are required, the third is optional)
Password reset secret questions

4:

Once you have completed your security questions, the final step will be to change your temporary password. From the Portal menu, select Change passwords.
My profile-Change password option

5:

Enter a New password that meets the listed requirements; enter the same password in the Confirm box, and then select Change passwords to save your new password.
Change or update passwor-requirements
NOTE: Do NOT include your name, SSN, DOB, or other personal info in the password.

6:

Click on the home icon.
HS Self-Service Password Manager Portal menu

7:

Click on View and update profile.
My profile-View and update profile

8:

Click on Update attributes.
Cellphone Information-Update attributes

9:

Enter cell phone number in Mobile phone number field and “Yes” for Mobile phone provider. Click Submit.
Basic Information-Phone Number Field Mobile-Yes

10:

Exit the Self-Service Password Manager by selecting Logout from the drop-down menu under your name in the top right.
Log out option

11:

To verify proper setup, attempt to log into the Password Manager Portal with your new password.HS Self service Password Manager Portal-Login screen/field

Forgotten password: Notice that you also have the option to answer your security questions or send a text message to your cell phone number.

HS Self-Service Password Manager Portal: Login open fields

Password Expiration

You will be asked to reset your password if you are approaching the 365 days expiration. Password Expiration Reminder Notifications will be sent at 15, 10, 7, 5, 4, 3, 2, 1, and 0 days. Once changed, you will receive a successful password change notification.
You will need to return to https://myaccount.hs.uci.edu » to reset both your UCInetID and HS passwords.

For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333

Step 2 - Setup UCI Health DUO

1:

Download DUO Mobile from your phone’s app store. The icon will look like this:
DUO logo

 

QR Codes for iPhone & Android

 

2:

Follow this link to set up the “UCI Health” DUO: https://ucihealth.login.duosecurity.com »
Please be sure to sign in with your username@hs.uci.edu account here (as shown in screenshot)
UCI Health sign in field
*Used to login, email, and other HS resources
 
For additional information about DUO Mobile click here »
 
For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333
Step 3 - Setup UCI Campus DUO
Note: If you have not installed DUO Mobile on your cellphone, go back to Setup UCI Health DUO Mobile
 

1:

Follow this link and then click on the blue “DUO Support Desk” button to set up the “University of California – Irvine” DUO:
*Used for UCPath, UCLC, and other Campus resources
 

2:

Once completed, your DUO Mobile app should have both “UCI Health” and “University of California – Irvine” profiles listed as shown.
UCI Campus DUO Selection
 
For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333
Step 4 - Access M365 Apps/Email

1:

Open a browser and go to portal.office.com »

Log in using your HS email address (username@hs.uci.edu) and password and follow DUO prompts.

M365 Log in, Password and DUO Prompt code

2:

Once you are signed in click on the ‘Apps’ icon on left.
You will see your available applications listed there.
 
M365 Application Prompt Selection

Additional M365 Resources:

For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333
 
Step 5 - Setup Email on Mobile Device

1:

Go to App Store or Google Play and Search for Outlook.

2:

Select “Get” to install Outlook app.
Get the MS Outlook App

3:

Open Outlook App.
Open the Outlook App

4:

Enter your UCI HS e-mail address in the Email field.
Adding your account prompt

5:

Select Office 365.
Select Office 365 prompt

6:

Wait to be Redirected.
Redirect prompt

7:

Authenticate with UCI Health password.
Authenticate prompt-log in screen

8:

Validate via DUO.
Validate with DUO prompt

9:

Select “Maybe Later” to end set up.
Add another account prompt

10:

(Optional) Go through Tutorial or Skip.
Tutorial prompt

11:

Choose to turn on notifications or select “no thanks”.
Turn on notifications prompt-No Thanks or Turn On option
 
For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333
Step 6 - To register for training in Epic University

To register for training in Epic University”, click here

Step 7 - For general Epic Reimagined Training information
For general Epic Reimagined Training information, click here

For assistance please visit the Self-Service Portal » or call the ITS Service Desk at 714-456-3333